Contact for pricing
How engagements work.
There is no price list. Every engagement is scoped to the work and priced in writing, with its payment schedule, before anything is paid.
- Pricing
- Contact for pricing
- Quoted
- In writing, after a call, before anything is paid
- Digital Care
- Monthly, with a 12-month minimum term
- Builds
- A deposit, then two to four monthly instalments, then Digital Care
- Billing
- A fixed price. Never hourly.
Three ways to work with us.
Most businesses start with Digital Care. Monolith is for businesses that want the software we run on. Build is for anything bigger. Each one is priced in writing.
- [01]
Digital Care
Most businesses start here
Our main plan, paid monthly in three levels, with a 12-month minimum term. Priced in writing.
- Every level: a one-page site or a one-page redesign, hosting, updates, backups, site checks and changes
- Signature adds: search work with a monthly report, your newsletter and your email flows
- Apex adds: your ads, managed (you pay the ad platforms for ad spend)
Contact for pricing
About Digital Care - [02]
Monolith
You want the software we run on
The ready-made software Teralith runs on: clients, quotes, contracts, invoices and the books in one place. We are opening it to a small number of pilot businesses. Join the pilot list and we write when a place opens.
Pilot list
Join the pilot list - [03]
Build
You need something bigger built
Something bigger: a full site, an online store, automation or a business system. A fixed price in writing, paid as a deposit then monthly instalments, then Digital Care.
Contact for pricing
The five capabilities
Not sure what you need? A Digital Health Check scores how your business shows up online, out of 100, and lists what to fix first. About the health check
How a proposal is built and paid.
- [01]
Call
Thirty minutes on what you are building. If we are not the right fit, we will say so.
- [02]
Scope and quote
After the call you fill in a short intake form. We write up the scope and quote a fixed price for it, with the exact payment schedule, before you accept anything.
- [03]
Deposit
You sign the contract electronically and pay the deposit. Work begins on payment.
- [04]
Instalments
The balance in two to four monthly instalments sized to the work, starting a month after the deposit. Pay in full at any point if you prefer.
- [05]
Digital Care
Digital Care starts the month after the last instalment, with a 12-month minimum term.
What you can count on
- A written scope and a fixed price, with the exact payment schedule, before you accept anything.
- A design to approve before the build begins.
- One person responsible, start to finish: Terico Adamson scopes, designs and engineers every engagement.
- A receipt for every payment, with the balance after it.
- The work is yours. It stays on Teralith hosting until the last instalment, then it is hosted under Digital Care, and if you ever leave you get a full handover.
What we do not do
- Hourly billing.
- Templates.
- A build without care.
What Digital Care looks after.
Care is the part of Digital Care that keeps everything running. Without it, each of these is a separate account, renewal or person to find when something breaks. With it, they are one monthly line and one person to call.
Hosting and certificates
The work runs on infrastructure we manage, with certificates renewed before they lapse.
Updates and patches
The software it runs on is kept current, so a known hole is closed before someone finds it.
Daily backups, kept off the server
If something goes wrong, there is a copy from yesterday to go back to.
Monitoring
Checked every few hours for being up and being quick. We start as soon as the monitor alerts us, any day of the week.
Changes, with a stated window
Your Digital Care level states in writing how fast a change request is acknowledged and how much change each month includes. Larger work is quoted. We answer on business days, Monday to Friday.
A person who checks in
A note ahead of every renewal saying what the year covered and what renews, and a check-in with the uptime and response figures, asking whether anything needs changing.
Already have a site we did not build? Digital Care can look after it, starting with a free Digital Health Check of the site as it stands.
Website care in fullQuestions
What is in Digital Care?
Our main plan, paid monthly in three levels. Every level includes a one-page site (or a one-page redesign if yours needs a refresh), hosting, updates, daily backups, site checks and changes. Signature adds search work with a written report each month, your newsletter and your email flows. Apex adds your ads, managed; you pay the ad platforms directly for ad spend. Priced in writing, with a 12-month minimum term.
Why is there no price list?
Because every engagement is scoped to the business it serves. A list would price a template, and we do not build templates. After the first call we write up the scope and quote a fixed price for it, in writing, before anything is paid.
Is the price really fixed?
Yes. We agree the scope in writing and quote a fixed price for it. If you ask for something outside that scope, we quote it separately before doing it. There is no hourly billing.
How do I pay?
A deposit on signing, which starts the work. The balance in two to four monthly instalments sized to the work. Then care, starting the month after the last instalment. The quote shows you the exact schedule before you accept it, and you can pay in full at any point instead.
Why does every build move onto Digital Care?
Work nobody looks after goes stale: software falls behind, forms stop sending, checkout breaks quietly. Digital Care is the part of the work that keeps it doing its job, and we would rather not put our name on a build without it. It runs monthly with a 12-month minimum term. Paying the year in advance costs less, and your quote shows the saving.
Who owns the work?
You do. It stays on Teralith hosting until the last instalment is paid, then it is hosted under Digital Care. If you ever leave, you get a full handover.
What does a Digital Health Check cost?
Nothing. It is free for every business, and the scorecard and fix plan are yours to use with anyone. We check again 90 days after a fix goes live.
Tell us what you are building.
Thirty minutes with Terico. Contact for pricing: after the call, the scope and a fixed price follow in writing. If we are not the right fit, we will say so.